CONVENIENCE SERVICES

Enjoy a state-of-the-art banking experience with EFCU’s Remote Teller machines. Our Remote Teller connects you via video with a local EFCU teller to combine real-time personal member service with traditional ATM functions and more – for enhanced services and assistance for you.

Use our ITM (Interactive Teller Machine) for regular ATM transactions anytime or get enhanced functionality during ITM drive-up hours.

Remote Teller Drive-up Hours

(Elko & Spring Creek)

• Mon – Wed: 8:30AM – 5:00PM
• Thur: 10:00AM – 5:00PM
• Fri: 8:30AM – 5:30PM
• Sat: 9:00AM – 12:00

Enhanced Functionality, Superior Convenience

EFCU’s Remote Teller provides all the functionality of traditional ATMs, plus a whole lot more:

• Direct access to a teller for personal help and additional services
• Convenient access to live assistance, right from your vehicle
• Greater privacy than in branch
• Shorter lines and wait times
• No need for envelopes, deposit slips, or debit cards to make transactions
• Deposit or withdraw cash, transfer money, cash checks, make loan payments, and more
• Option to choose from denominations when you make a cash withdrawal: Elko Branch: $100s, $20s, $5s or $1s or Spring Creek branch: $50s, $20s, $5s or $1s 
• Get answers to questions about your accounts or speak to a teller to inquire about your account information, order checks, and more

For questions about our Remote Teller machines, please contact Member Services at 775.738.4083.

Remote Teller Machines from EFCU

Discover the convenience of our round-the-clock automated phone service for updates on your account balances and beyond.

Simply dial 775.778.6868 to get started.

Our notary services are complimentary for all members, ensuring you have access to the support you need, when you need it. And because we believe in inclusivity, we extend our notary services to non-members as well, with a charge of $15.00 per signature verification, based on the signature type. Swing by any of our branches to take advantage of this accessible service.

Don't worry if your workday stretched past our operating hours—you can still securely make your deposit. Swing by our branches in Elko or Spring Creek and utilize our convenient night drop service. Forget about the hassle of keys or filling out paperwork. (Note: We do provide keys for businesses and members with sizable deposit bags for added convenience.)

Need more details?

Dial 775.738.4083 or visit us at our Elko or Spring Creek locations. We’re here to help.

Don't worry if your workday stretched past our operating hours—you can still securely make your deposit. Swing by our branches in Elko or Spring Creek and utilize our convenient night drop service. Forget about the hassle of keys or filling out paperwork. (Note: We do provide keys for businesses and members with sizable deposit bags for added convenience.)

Need more details?

Dial 775.738.4083 or visit us at our Elko or Spring Creek locations. We’re here to help.

Experience the convenience of securing Traveler’s Express Company money orders through our services, tailored specifically for our valued members. Obtain your money order in any denomination up to $1,000, all for the nominal fee of only $2.00 per order.

Lost Money Orders

Should you find yourself in the unfortunate situation of a lost money order, do not hesitate to reach out to us at 775.738.4083 to initiate a claim for a lost money order. Alternatively, you have the option to contact the Traveler’s Express Company directly at 800.542.3590 for assistance.

Transfer funds globally with ease using EFCU's wire transfer services.

Outgoing Wire Transfers

Requirements:

• Place all wire transfers in person – for your security.
• Place your wire transfer prior to 1:30 p.m. local time for the wire to be sent the same day.
• When wiring to another credit union, a third party may apply. Contact the credit union to verify if a third party is used.
• Make wire transfers for just a $20 fee for those sent within the US and just $32 for wire transfers sent outside the US.
• Be prepared to provide the following information to place the wire transfer: 
  1. Receiving Bank Name
  2. Routing and Transit Number
  3. If International Wire name and address of Bank and Swift Number
  4. Second Receiving Bank (if applicable),
  5. Routing and Transit Number
  6. Address
  7. Final Credit To,
  8. Name,
  9. Account Number
  10. Address
  11. Special Instructions (if applicable)

Incoming Wire Transfers

Have the sender provide the following information when sending a wire transfer to place funds in your EFCU account: